The New Reality of Microsoft Identity Recovery: Entra ID, Hybrid Identity and Operational Resilience
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Tuesday, September 1, 2026
Time: 1:00 PM ET / 12:00 PM CT
Format: Live Webinar
As organizations move deeper into Microsoft 365, identity has become the operational foundation of the business. Access to email, collaboration, applications, devices, and administration all depend on Entra ID. At the same time, many organizations still rely on Active Directory, synchronization services, and hybrid identity configurations that can introduce operational risk and recovery challenges.
The conversation would touch on areas such as:
- Why Microsoft 365 availability depends on identity
- How Entra ID impacts users, applications, devices, and administration
- How administrative mistakes, synchronization failures, and configuration changes can disrupt operations
- Common identity recovery scenarios organizations often overlook
- Microsoft's native backup and recovery capabilities and restoring identity services, configurations, access, and operational continuity
- Practical approaches for improving resilience across Entra ID and hybrid identity environments
Your Presenters:
Craig Birch
Principal Security Engineer - Cayosoft
Craig brings over 24 years of hands-on experience in Active Directory architecture, operations, and security. Craig’s extensive expertise spans Active Directory, AD migrations, identity management, Entra ID, and M365 technologies, with a strong emphasis on securing these environments.

Merill Fernando
Founder & Identity Architect- Jozra
Merill is a Microsoft-focused identity and security expert known for helping IT and security professionals better understand Microsoft Entra, Azure, and modern identity management. Through his public content and community work, he shares practical guidance, tools, and insights that make complex Microsoft identity topics easier to apply in real-world environments.
